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Returns & Exchanges
Due to the perishable nature of coffee, we do not accept returns on roasted beans. However, we want you to love your brew. If there is an issue with your order, please reach out within 30 days.
1
Contact Support
Email our team with your order number and a brief description of the issue.
2
Review
Our quality control team will review your request within 2 business days.
3
Resolution
If eligible, we will issue a replacement or a store credit for the value of the product.
4
Equipment Returns
For brewing gear, items must be unused and in original packaging to qualify for a full refund.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing